To ensure your safety, every member receives a unique PIN for entry through our pods or speed gates, or you can use contactless entry via our app. This system helps us keep track of who is in the gym at all times.

Our gyms are monitored by CCTV cameras, and our 24/7 CCTV team can oversee specific gyms and communicate with members via tannoy if necessary. This system also helps monitor for any suspected PIN abuse.

Our silver emergency help points are strategically placed throughout our gyms, allowing you to communicate directly with our CCTV team for emergency assistance. While we hope you never need to use them, it’s reassuring to know help is always available.

Most gyms provide disability access including, lifts, ramps, toilets, and changing rooms. If you're a new member that requires disabled access, before you can access the gym, you'll need to visit during staffed hours and speak with one of the team to discuss your needs, so you can feel comfortable and safe in your new gym. Click here to see your gyms staffed hours.

All staff and personal trainers are first aid qualified so they can help in a first aid emergency inside our gyms.

The Automated External Defibrillators provide clear spoken instructions to guide users through their operation in an emergency, offering life-saving support for our members.